We, at Shreeji Infosys, offer 15-day money back guarantee on all extensions. If you, the customer, is not satisfied with the product during the initial 15 days of the purchase, you can receive a full refund. For this, you need to submit a request having Transaction ID. Customization and installation services are not refundable.
We will refund your purchased money under this condition
- If customer face any issue during installation and using our extension and our team cannot solve problem.
We will not refund under below condition:
- You not checked all functions of the extension (frontend and backend) before placing an order. We do not consider refund on the grounds of confusion in functional understanding.
- You change your mind after purchasing the product, and request a refund.
- You initiated the refund process after 15 days since the date of your purchase.
We will not refund for below extensions:
- URL Rewrite Generator Magento 2
- Import Export Categories Magento 2
- Import Export CMS Page/Block Magento 2
- Import Export Newsletter Subscriber Magento 2
- Import Export Product Reviews Magento 2
- Import Export Search Terms Magento 2
- Import Export URL Rewrites Magento 2
We are not providing the refund of above extensions because It is one time usage of extension. But If customer face any Issue during installation and using above extension and our team cannot solve problem they we can give you refund but after checking all things.